Data protection
Cookie Policy
Last updated .
This translation is provided for convenience. The official version is the Portuguese one.
Cookies are small files a website stores in your browser. Some are needed for the site to work; statistics and marketing cookies are only used if you allow them. This page lists all of them, explains what they are for and shows how to change your choice. It complements the Privacy Policy.
Your choice
On your first visit, a notice asks whether you accept statistics and marketing cookies. The Reject, Customize and Accept all buttons are equally prominent, and no cookie other than the necessary ones is stored before you answer.
Your choice is kept for 12 months and applies to cruzvermelhariodejaneiro.org and its subdomains. After that, we ask again. You can change your mind at any time, here or under “Cookie preferences” in the footer of every page.
When you withdraw a permission, we delete from your browser the cookies of that category that the site itself can delete, and the tool stops loading.
Categories
- Necessary (always on): keep the site working. They store your cookie choice, the progress of the chat conversation and, for staff, the session of the internal panels. They do not depend on permission, because without them the site cannot do what you asked.
- Statistics (off until you turn them on): Google Analytics counts visits and shows which pages are read, without identifying you by name.
- Marketing (off until you turn them on): the Meta Pixel measures the reach of our campaigns on Facebook and Instagram.
Cookies and storage in use
Besides cookies, the site uses browser storage (session storage, which is cleared when you close the tab, and local storage), which follows the same categories.
| Name | Category | Set by | Purpose | Duration |
|---|---|---|---|---|
cvrj_consentimento | Necessary | This site | Stores your cookie choice | 12 months |
cv_chat (session storage) | Necessary | This site | Keeps the progress of the chat conversation | Until the tab is closed |
mcp_painel and mcp_painel_assinatura | Necessary (staff only) | This site | Staff session and signature in the chat reply panel | 12 hours and 12 months |
| Palácio Virtual login cookies | Necessary (staff only) | Palácio Virtual | Session of staff who log in to the staff area | For the session |
_ga | Statistics | Google Analytics | Distinguishes visitors to count visits | 2 years |
_ga_HDYZZ5JZHF | Statistics | Google Analytics | Keeps the state of the visit | 2 years |
mcp_origem (session storage) | Statistics | This site | Remembers the campaign that brought you, until you enrol or write to us | Until the tab is closed |
mcp_purchase_… (local storage) | Statistics and marketing | This site | Avoids counting the same payment twice in the statistics | Until you clear your browser |
_fbp | Marketing | Meta | Identifies the browser to measure campaigns | 3 months |
_fbc | Marketing | Meta | Stores the ad click that brought you | 3 months |
With marketing on, your browser may also send Meta the cookies Meta itself stores on the facebook.com domain (such as fr), which follow Meta's policy. Google's rules are at policies.google.com/technologies/cookies.
Controlling cookies in your browser
You can also delete or block cookies in your browser settings. If you block all of them, your cookie choice cannot be stored and the notice will appear again on every visit.
Questions
Write to contato@cruzvermelhariodejaneiro.org with the subject “Privacy”, in English, Spanish or Portuguese.
Other policies: Privacy Policy · Terms of Use · Cancellation and refunds